By: Anne Kaiser
When investing in a custom luxury home or high-end renovation in Lake Country, Wisconsin, discerning buyers seek a builder who provides uncompromising quality, integrity, and an exceptional client experience. Regency Builders, led by Jon Schoenheider and brother-in-law Mike Bertram, has built a stellar reputation for 53 years by emphasizing exceptional craftsmanship, customer service, faith-based values, design excellence, and extensive knowledge of local communities. In an area filled with top-tier builders, Regency stands out as a premier choice for those who expect the very best in design, construction, or remodeling of their dream home.
Craftsmanship and Design Excellence
Regency homes are generally very symmetrical. Schoenheider explained: “We are proud to cultivate precision in every element of the craftsmanship of our homes. Our team can stand in the foyer of a home and notice even a 1/16-inch difference from window casing to base molding on a family room window-scape 60 feet away. When we walk down a hallway, we expect the door casing on each side of the door to be centered with the adjacent drywall. All adjacent door casings must be equal in height to the ceiling. We rarely find a client as detailed and ‘picky’ as we are.”
Red, White, and Blueprints: What Freedom Looks Like in a Custom Home
“When it comes to building a custom home, freedom isn’t just a concept—it’s a cornerstone,” Schoenheider said. “At Regency Builders, we believe the American dream is alive and well. It lives in every decision our clients make—from the land they choose to the light fixtures they love. And for the past 53 years, we’ve been honored to help families turn their vision of home into a lasting legacy.
Freedom Begins with a Blank Page
Regency’s philosophy guides the homebuilding process, ensuring that each homeowner’s unique goals and wishes are honored throughout the design and building process. “Custom homebuilding is about more than architecture. It’s about autonomy,” Schoenheider emphasized. “Instead of choosing from pre-set models or fixed layouts, our clients start with a blueprint that’s entirely their own. From initial concept to final blueprints, design excellence is a hallmark of Regency’s work. Whenever possible, we participate in every architectural design meeting. This helps ensure that clients’ homes are designed within each owner’s budget.”
This level of freedom encompasses more than flexibility— it reflects intentionality. During the design process, creating custom amenities like indoor sports courts, golf simulators, pools, or even future elevator shafts, the Regency design team’s true talent shines.
Built for Generations, Not Just the Market
“We’ve seen styles come and go. We’ve watched trends rise and fall. Through it all, we’ve stayed true to what lasts: craftsmanship, character, and client care,” Schoenheider said.
Customers appreciate the difference of working with Regency, a custom builder that has thrived for decades. While other builders chase trends, Regency guides clients to make decisions they’ll be proud of for years. Regency knows that a luxury home is more than just a project; it’s a personal legacy, often cherished by a family for generations.
Regency advocates construction that embodies this forward-looking philosophy. As Schoenheider noted, “Low- and no-maintenance exteriors are our norm. Solar and geothermal energy are recommended, perhaps not for your lifetime, but certainly for future generations.”
“A home isn’t just a place to live. It’s a reflection of what you value and the life you’re building.” — Jon Schoenheider
Exceptional Customer Service and Transparency
Building or remodeling a luxury home can be complex, but Regency Builders aims to make the experience as smooth and enjoyable as possible for their clients. Regency’s highly customer-centric approach emphasizes clear communication, honesty, and transparency at every step. Regency keeps homeowners fully informed and in control of their project’s progress and budget. They explicitly commit to complete transparency in budgeting, ensuring clients are always aware of all expenses throughout the build. This level of openness in pricing and cost management sets Regency apart in an industry where unexpected overrun costs are common.
Clients consistently praise Regency’s professionalism and attention to detail. During remodels, extraordinary care is taken to minimize disruption: work areas are sealed off to contain dust, and ductwork is vacuumed upon completion to keep the home clean. These measures reflect a white-glove service mentality focused on client comfort and peace of mind. It’s no surprise that most of Regency’s business comes from referrals, a testament to the trust and satisfaction of past customers.
Matt Neumann, a respected owner of several home-building and land development companies, has known the Regency team for many years. Neumann is the proud owner of a Regency home, initially built for a prior owner. Though his family purchased this home many years ago, he turned without hesitation to Regency when faced with a major first-floor renovation project. Neumann recently spoke with Jon Schoenheider, noting that, although his company builds homes, his business model is geared towards production-based, rather than custom-building projects. Neumann values Regency’s business model, which is specifically designed to facilitate customer-related changes and “just say yes” to promote each homeowner’s custom-building experience. Matt Neumann’s home’s first floor renovations have been successfully completed by Regency a few months ahead of schedule; he has now enlisted Regency to help renovate his home’s lower level. Neumann emphasized his pride in living in a Regency home, as well as his happiness throughout the custom-building process working with Regency.
Faith-Rooted Values and Integrity
A distinguishing element of Regency Builders is their faith-based values and guiding ethical foundation. As a multi-generational family business, Regency operates with a profound sense of responsibility, integrity, and gratitude. The Regency team often talks about being “blessed with opportunity” and feels called to give back to their community. This philosophy is not just words; Regency actively supports local charitable causes and initiatives, reflecting a spirit of stewardship. Clients of Regency benefit from this values-driven approach, which is characterized by honesty, fairness, and respect in all interactions. The Regency team conducts business in a way that aligns with their faith-based principles, ensuring that promises are kept and each project is managed with moral accountability.
These core values translate into tangible benefits for Regency’s clients. Integrity in artistry means no cutting corners and a relentless commitment to doing things right. Trustworthiness means clients can feel comfortable even when handing over their keys; as Bertram notes, all Regency’s contractors are rigorously vetted, so “you know that you can trust them in your home if you are away.” Such assurances are invaluable when you’re often dealing with significant investments and inviting workers into your private space. In short, Regency’s faith-informed ethos fosters a relationship based on trust and confidence, which high-end homeowners greatly appreciate.
May God Bless America
The Regency Team
If you are interested in walking through a finished model home, visit The Regency Ponderosa to see why Regency Builders’ final quality is second to none; register at www.Regencybuildersinc.com
This article is from the
EY July 2025 Issue